COVID-19 Updates

COVID 19 Vaccine Updates


The Public Health Department strongly recommends that anyone aged 12 and above get vaccinated now. Guidance is changing frequently; we encourage you to monitor the County’s COVID-19 website for the latest information on eligibility and online vaccination appointment scheduling options.

Vaccine Eligibility

The State of California has now authorized all healthcare systems statewide to vaccinate any person’s age 12 and older who live, work, or attend school are eligible to be vaccinated. Vaccines are free. Documentation (like an ID or SSN) is not required.

We recommend eligible patients with internet access use the online scheduling portal options on Eligible patients without internet access should call the Santa Clara County Health Department COVID Vaccination Line at (408) 970-2000 for assistance scheduling their vaccine.

Vaccine Safety

COVID-19 vaccines are safe and effective. No matter which brand name vaccine you receive, all COVID-19 vaccines are safe and authorized by the U.S. Food and Drug Administration (FDA) for emergency use authorization (EUA). The vaccines were developed quickly due to a solid foundation of existing research and development on other strains of coronavirus. The vaccines meet all safety standards and are recommended by health experts and doctors. Learn more about COVID-19 vaccine safety from the CDC.

We strongly recommend that you continue to wear a mask, stay at least six feet apart from others, continue to wash your hands, and refrain from leaving your home until vaccinations are no longer limited.

Transportation to Vaccine Locations

Please contact your health plan regarding transportation to COVID-19 vaccination appointments and testing sites or utilize free transportation services provided by Santa Clara County, VTA. The County and VTA recently launched a new, free, door-to-door service to transport patients to their vaccine appointments. Find out more at

COVID-19 Local Guidance

To stay informed of current guidance on testing and vaccinations during the pandemic please visit the SCC Public Health, CDC and other local resources:

Santa Clara County Public Health Department


SF Chronicle: (including Coronavirus Tracker)



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On Tuesday, March 17, 2020, CMS broadened access to telehealth services on a temporary and emergency basis to Medicare beneficiaries so they can receive services from their doctors without having to travel to a doctor’s office. With the emergence of COVID-19, the expanding use of technology allows people to maintain access to care while limiting community spread of the virus. SCCIPA wishes to ensure patient access to care is maintained during this health crisis and will reimburse providers for telehealth services for both Commercial HMO and Medicare Advantage patients alike.

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Importantly, the CDC has updated information for healthcare professionals. We encourage you to check their website regularly for the latest advice:

If you have any questions, please contact your Provider Relations Representative, or email us at